Refund policy

✅ Quick summary
  • 90-day satisfaction guarantee from delivery date.
  • Return requests must be submitted within 90 days.
  • Items must be approved before being sent back.
  • Refunds are processed after inspection.
🗓️ 90-Day Satisfaction Guarantee
We offer a 90-day satisfaction guarantee starting from the date your order is marked as delivered. If you’re not satisfied with your purchase, you may request a return within this period, subject to the conditions below.
📦 Return eligibility
  • Request must be made within 90 days of delivery.
  • Item must be unused or lightly used and in good condition.
  • Returned in original packaging where possible.
  • Order number must be provided.
🧼 Hygiene & personal care items
For hygiene and safety reasons, certain personal care and beauty devices may be non-returnable if they have been used, opened, or unsealed. If unsure, please contact us before initiating a return.
✉️ How to start a return
Email ... with:
  • Your order number
  • The item(s) you wish to return
  • A brief explanation (optional)
We’ll respond with return instructions. Please do not send any item without approval.